Frequently Asked Questions

Del.icio.us Upon Image Reddit Upon Image Facebook Upon Image

I welcome your emails...

... but I answer the same questions over and over. This new document is to help cut back on my email load.

1. How can I share my handouts?

This website is so useful because of users like you who are willing to share their ideas and handouts! I get emails every single day from members around the world grateful for your shared talents. Thank you!

Here are some tips to make your submission go smoothly:

  • First, Register. Then click on the "upload a JPG or GIF" file link if you are sharing an image, or click on the "upload another file" if you would like to share a file of another type.
  • Uploading an "other" file - Be sure to click the "File attachments" link to upload your file.
  • Converting a file to PDF - PDF is the best format to use if you think people will simply want to print your item, not alter it. You can use the free PDF Creator to make PDFs. If you don't know how to convert your document to PDF, don't worry about it.
  • Please remove the names of people in your ward or branch from documents you send.
  • Attach any cute fonts you used. If your Word Perfect or Word document uses cute fonts that you downloaded or got from a CD, please include them with your submission, too. They are usually found in your Windows directory in the Fonts folder. If users haveyour fonts, your submission could look other than you intended when it's posted.
  • Please include a description of some kind with your submission. Handouts with descriptions and a suggestion on how they can be used are the most helpful to me and others.
  • Please cite the source of any clipart you use. If your submission uses any clipart, please state where you got it from, so that I don't violate any copyrights.

Other Stuff

  • I can not accept images that are copyrighted.
  • Sometimes, I may need to make changes to documents to make them display correctly on the website. I may see a typo or other problem and will make those changes, too, as I catch them. When you send a document to me, you are giving me permission to change it as needed and to distribute it online.

If this is too hard for you simply email your file as an attachment with a description to jennysmith.net@gmail.com! Thank you!

2. Back in the day, around the time the Earth was cooling, I heard about/read/performed a story/handout/skit/general authority quote... can you help me find it?

Everything I have is put online within a few days of my receiving it. Use the Google search on the left hand column of each page to search MormonShare.com to see if I have what you need. Then try Google and Yahoo. Put quotes around the important phrases to help narrow your results. If you can't find what you're looking for using Google or Yahoo, it's unlikely that I can either. I wish that I could be of more help :(.

If you are looking for something that is Young Women related, you may consider joining the lds-youngwomen Yahoo Group at http://groups.yahoo.com/ and ask them for help. The group has an extensive archive of less-common scripts and activities that might be of help to you.

All others may make a post in the Forum at http://forums.mormonshare.com/ in order to make a public plea for help from other users.

3. Will you email me the handouts for ... ?

No.

You have two options if a lesson does not have handouts yet. You can create one to share, or you can come back later in the week to see if someone else has shared theirs.

This website receives over 5,000 visitors a day, and I don't have time to notify everyone if handouts are added. Come back on Saturday to see if new handouts have been posted.

4. I am having trouble downloading/opening something....

First things first:

  • Are you trying to open a .pdf file? Make sure that you have the latest version of Adobe Acrobat Reader installed.
  • Are you trying to open a .xls or .doc file? You must have Microsoft Office or Microsoft Word.
  • Are you trying to open a .wpd file? You must have WordPerfect.
  • Are you trying to open a .odt file? You must have Open Office.

I will not give you instructions on how to download, buy, or install any of the software packages mentioned above. Sorry.

If you know you have the correct program to open a document, then there's probably a bad link on the website. Be sure to include the full URL of the page or document where you noticed the problem in your message to me. The URL is found in your browser at the top of each page and starts with http://www.mormonshare.com...

Please describe your problem as completely using the contact form as possible so that I can reproduce and repair it. Be sure to mention where you clicked when you had the problem.

5. After downloading something, I am having trouble printing or re-sizing it....

On each page where you can download clipart images is a list of the most common problems with links to the answers found in the forum. Please go back to the clipart section for help.

I can not give you instructions on how to paste or resize images on your computer or favorite program. I know it hurts, but you'll just have to break down and read your manuals.

6. You don't have enough Primary/Spanish/French/Scouting/Whatever stuff...

You're right -- the website isn't all inclusive. I don't expect it to ever be so. But I do allow people to share their handouts, and I invite you to do so. Your submitted item will help others who are looking for the same things you are.

7. There is a typo, bad link, or other error with a file or page...

Thanks for letting me know! I rely on my users' eagle eyes to help me to find and fix problems.

Since there are well over 100,000 possible pages on MormonShare.com, please include the full URL of the page or document where you noticed the problem in your email.

The URL is found in your browser at the top of each page and starts with "http://www.MormonShare.com..."

>8. I need written permission to use your clipart for ....

As stated in the Terms of Use, you may use the clipart for non-profit purposes that do not include racist, hate, or anti-Mormon sentiment. This includes, but is not limited to, Youth Conference or Camp T-shirts and items for church purposes that you will have printed professionally. Pretty much, as long as you aren't using the clipart for profit, you have my written permission to use it as needed. You may print and give a copy of the full Terms found here to your printer.

I can not give you permission to use the Young Women or Relief Society logos found on MormonShare.com on merchandise.

I can not give you permission to use images from lds.org (like the temple pictures or GAK images) that are linked to from this site.

9. I want permission to use your clipart for AWidgetIWillSell....

As stated in the Terms of Use, the clipart on this site may not be used for profit-making purposes. This includes books, journals, promotional materials, clothing, etc.

But "credit will be given, of course"....

I wish I had $1.00 for every time I've heard that exact phrase -- actually make that a $1.11 to cover the tithe.

Giving me "credit" does not give you license to violate my stated Terms. There are no exceptions, and I will actively pursue legal action against violators of the Terms.

10. I need a specific item not found on your website. Will you make one for me?

Maybe. Unless you are looking for something that is of use to the general LDS populace, I just don't have time to make custom clipart for individuals.

If your clipart creation request is of general use, please ask.

As stated on the site, the Primary Sacrament Meeting Presentation form will be posted WHEN SOMEONE WRITES IT AND POSTS IT.

11. I saw something on your website that I can't find now. Where is it?

Please use the cute little search box at top I have provided to help you look for items on this site. There is also an advanced search to help you limit or improve your search results.

You can also make a post in the forum to see if other users can help you.

12. Will you post a link to my business... OR are you interested in a business opportunity?

I am not interested in your business opportunity, no matter how lucrative, however, you may post a link to your business in the General Links section of the forum.

Do not post business links in other sections of the forum.

MLM businesses links are prohibited.

Get detailed instructions on how to promote yourself or business

13. Is your website "Church approved"?

This website is neither owned nor endorsed by the Church. It is not Church produced, nor has it been reviewed by the Curriculum Department. Read my long answer to this question in the Forum FAQ.

14. Your website is so cool... OR We have a lot in common...

Like everyone, I love to read thank yous and meet new people! I can usually respond to most emails, especially now that my email load will be cut back (thanks to this form), I hope.

15. When will you share the Primary Presentation?

As stated on the site, the Primary Sacrament Meeting Presentation form will be posted when someone writes one and shares it. If you've found the presentation useful in the past, please consider writing one to share.

16. My question was not answered by this FAQ...

Please use the contact form to email us.

Keywords

Click on any of the links below to see related content.


Your comments are always welcome, but....

... if you post your comment in the wrong place it could get lost! Please be certain that your comment relates directly to this *specific* page's content, and then please do post your comment below. If your comment is a general request for help, please post it in the Forum, so that we can help you more quickly.

cherylb's picture

I can't find the object

I can't find the object lessons? Where did they go?

Jenny Smith's picture

The links to object lessons,

The links to object lessons, clipart, primary talks, and YW lessons disappeared in the transition to the new theme. The object lesson link is back again at the top of the page. Sorry for the confusion.

Sometimes the Lord calms the sea; sometimes He calms the sailor.

cris-sanchez's picture

Hello I am looking for a

Hello I am looking for a program to use at our Relief Society Christmas dinner. I think the name maybe something like "the women in Christ's life". Any suggestions or help would be welcomed.

Jacque's picture

i found something called the

i found something called the Women At Christ's Birth at http://theideadoor.com i dont know how to post a link or i would hope this helps.

[edited by Jenny -- "Thanks for the tip, Jacque. I think the page you're referring to is here: http://www.theideadoor.com/Skits/women_at_christ.htm . In order to post a link, just copy ALL the text found at the top of your browser's screen. I'm talking about everything you see from http:// until the end of the string and paste it. I use the short cuts -- control-a (select all), then control-c (copy) and then I go to where I want to paste it in and press control-v (paste). That keeps me from making a typo and breaking the link."]

Jenny Smith's picture

You should try putting a

You should try putting a request for help in the Forum. Cris. That's where calls for help should go.

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

Jenny, I am trying to set up

Jenny,
I am trying to set up a new account to your website, but it doesn't do anything. YOu have some great ideas, but we can't access them. Lynn

Jenny Smith's picture

You should be able to access

You should be able to access all content on the site, Lynn. Registration is only required to post materials.

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

I keep trying, but nothing

I keep trying, but nothing comes up. I have also had several others say they can't access your site.

Jenny Smith's picture

I'm afraid I don't understand

I'm afraid I don't understand -- obviously something is coming up, or you wouldn't be able to type a response. Can you tell me what the URL of the page is that is giving you problems? Do you know what version of Internet Explorer you're using?

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

Hello. I am trying to access

Hello. I am trying to access this web site but everytime I am on and I click on a resourse it is not showing anything. I have tried many times. I hear this is a great source for YW information, but nothing comnes up.

Jenny Smith's picture

I still need a URL and the

I still need a URL and the version of Internet Explorer you're using (these types of problems are nearly always caused by old versions of IE).

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

The same thing happens to me!

The same thing happens to me! I've been trying for months! How do I know what version of Explorer I'm using? Thanks!

Jenny Smith's picture

If you look at the top menus

If you look at the top menus in Internet Explorer, you'll see a link for "Help". Click that, and then click "About Internet Explorer" to find out which version you're using.

Can you tell me what problems you're experiencing exactly? You can't register? You can't see a certain page? I need details to be able to debug. I've tested the site in Firefox for Linux and Windows, and Internet Explorer 8, but I don't have access to older versions of IE.

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

I haven't been able to access

I haven't been able to access any info on your site for wuite a while and I miss it. The page pulls up, but when I select an are to access it shows me no information, but the side bars with the menu and advertisements. I do have an older IE version 6.0 something. I really miss all the good stuff on your site. HELP.

Jenny Smith's picture

Thanks, A. My suspicions are

Thanks, A. My suspicions are confirmed. This is a viewing issue with IE6. There have been two releases since your browser's installation, and IE6 is no longer supported by Microsoft. You can download the latest version, IE8, and enjoy this website again:

http://www.microsoft.com/windows/Internet-explorer/default.aspx

In the meantime, I will try to figure out what is special about certain types of pages that causes IE6 to break. Can someone with IE6 tell me exactly *which* pages don't show? Apparently some are working....

It will help me if someone can describe what they see on these pages:

http:///www.mormonshare.com/search-lds-clipart.php (page)

http://www.mormonshare.com/young-women/lds-mutual-theme.php (article/story)

http:///www.mormonshare.com/weblinks

http://www.mormonshare.com/taxonomy/term/1519/lds_clipart (taxonomic search result)

http://www.mormonshare.com/node/15764 (object lesson)

http://www.mormonshare.com/node/16915 (clipart image)

http://www.mormonshare.com/ (panel)

Thanks for all your help, everyone!

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Anonymous's picture

Thanks for your help. I

Thanks for your help. I upgraded to the IE8 and everything is running great. Love your site!!

Jenny Smith's picture

For future reference, please

For future reference, please only post questions here relating to the website, not requests for lesson/activity help.

ALL requests for help with a lesson, general information about a lesson or activity or calling, or anything else should go in the Forum so that I can find them easily.

Technical issues, like the IE6 problem, are fine here.

Sometimes the Lord calms the sea; sometimes He calms the sailor.

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <blockquote> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <h2> <h3> <h4> <h5> <h6> <p> <span> <img>
  • Lines and paragraphs break automatically.
  • Pairs of<blockquote> tags will be styled as a block that indicates a quotation.
  • You may insert videos with [video:URL]

More information about formatting options

Products